GOT QUESTIONS?

We have some answers.

  • About LMP Week-to-Week Subscriptions
    • What are Week-to-Week subscriptions?

      LMP’s Week-to-Week subscriptions are a replacement for the traditional car rental. You can subscribe a vehicle on a week-to-week basis with no complicated processes. Pick the vehicle you want to drive, provide insurance and drive!

    • What cars are available?

      LMP offers a variety of vehicles from a diverse line-up of vehicle manufacturers. Choose from our Economy and Luxury lines with vehicles from well-known brands such as BMW, Mercedes-Benz, Chevrolet, Land Rover, Nissan and Toyota. LMP maintains one of the largest fleets of new and late model pre-owned vehicles to choose from. Whether you’re looking for an SUV, a sports car, convertible or family sedan LMP is sure to meet your transportation needs.

    • Who am I getting my subscribed vehicle from?

      LMP is one of the only vehicle subscription companies that owns its entire fleet. After all paperwork is complete, you will pick-up your subscription from your nearest LMP location – you will never have to visit a dealership or rental counter. You may also be able to schedule delivery to you. Contact your local LMP Subscription location for details and cost.

    • Where is service currently available?

      Service is currently available in FL, NY, and CT. Additional states will be added soon.

  • Top Questions
  • Reserving and Payments
    • How do I apply for an LMP Week-to-Week Subscription?

      No application is necessary! Our weekly subscriptions are meant to replace the renting a vehicle. Simply provide a valid driver license and current, full coverage insurance and you’re ready to subscribe.

    • What documents do I have to provide for approval?

      We require a valid driver’s license for all named drivers. If a subscriber’s driver license is in a language other than English and the letters are not in English (i.e., Russian, Japanese, Arabic, etc.), an International Driver’s Permit is required.

      Any driver license originating from countries that are not a signatory to the Convention on Road Traffic must also be accompanied by an official translation. Check to see if your country is a signatory here.

      Subscribers not from the United States must provide a valid, government issued, secondary form of identification such as a passport and a valid visa (if applicable).

      All subscribers must provide proof of current & valid full coverage insurance.

    • Who is eligible to subscribe?

      Anyone age 21 or over with a valid driver license, an acceptable driving record, current & valid full coverage insurance and an acceptable method of payment is eligible to subscribe.

    • When is my first payment due?

      Your first weekly payment(s) are due upfront before you take delivery of your LMP subscription, along taxes & official fees and any required deposits.

    • When are my weekly payments due?

      Your initial subscription period is for the term of your reservation. If you pick up on a Tuesday, for instance, and subscribe for just one week, you will be due to return on the following Monday. If you choose not to return on your return date, you will need to contact us via email at weeklysubscriptions@lmpsubscriptions.com. After we receive your notification we will automatically charge your payment method on file on that following Tuesday.

    • How I do pay my initial payment?

      After selecting a vehicle and going through the reservation process, an LMP representative will send you an invoice via email. This invoice will include the subscription payment, taxes & official fees and any required deposit.

    • How do I change my payment method on file?

      To change your payment method contact us via email at payments@lmpsubscriptions.com.

    • How much is the late charge?

      If your subscribed vehicle is not returned on time, you will incur a late charge of the greater of $35 or 5% of the amount due.

    • When is an additional week charged?

      All vehicle subscriptions are one-week subscriptions. Additional weeks will be charged on the 7th day after your initial subscription date. There are no partial week charges. You will be billed for a full week on this date if you’ve exceeded your return date.

  • Returning My Vehicle
    • How does billing work if I return in the middle of my weekly subscription?

      We will accept early returns. We do ask that we received at least 24-hour’s notice of your intent to return early. Keep in mind, there are no prorations or refunds for unused days of your pre-paid week.

    • I'm done with my subscription - how do I return it?

      We’re expecting you! Return the vehicle to the LMP location that you received your subscription from on your scheduled return date. If you paid for delivery, you will have the option to pay for and schedule pick at this time as well.

      After the vehicle inspection and final account review are complete, if there are any monies owed for mileage, excess wear, low fuel and the like, you’ll be charged at this time. We work hard to make this a smooth process for you and appreciate your assistance in getting this process completed.

    • I just returned my subscription and I noticed additional charges afterwards?

      After you return your subscribed vehicle, we will inspect the vehicle for damage, excess wear and tear, excess mileage and fuel level. We do our best to complete this inspection at the time of the return. However, due to weather, daylight and other constraints, this is not always possible.

      As a result, there may be times where we must complete the return process after you’ve returned the vehicle. In all cases, any amounts due for these items as well as past due amounts or fees/violations will be charged to your payment method on file. A detailed invoice for any charges will be sent to you for your records.

      If you believe you have been incorrectly charged, please call our billing department at 954.895.0352 or by email at weeklysubscriptions@lmpsubscriptions.com to review this final bill.

    • What do I need to do before my vehicle return?

      Go through the vehicle and make sure all of your personal items are removed as we cannot be responsible for personal items left in the vehicle. Make sure that all equipment that came with the vehicle is present, such as keys, owner’s manuals, headphones, floor mats and so on.

    • Should I get the car detailed?

      You don’t need to get the car washed or detailed prior to return. However, if there are any stains or excessive wear you may want to address these items prior to returning the vehicle to avoid excessive wear charges.

    • Do I need to fill the gas tank?

      Yes – you need to return the vehicle with the same fuel level you received the car with. In almost all cases this is a full tank.

    • What happens after the vehicle is returned?

      Once the vehicle is returned, we will complete the post-return inspection. We will verify the mileage on the vehicle and inspect to determine if any excess wear and tear or damage is present. Last, we will verify that there are no open tolling charges or other violations at the time of return (if such notices were to be sent to LMP after the return you will still be responsible for these charges). At this time, we will process any final charges and send you a detailed final invoice.

    • Can I return the vehicle outside of normal business hours?

      No, you must return the vehicle during our normal business hours, which are listed by location at weekly.lmpsubscriptions.com.

    • Can I return the rental vehicle to a different location than where I picked it up?

      No, all subscription vehicles must be returned to the location from which they were originally subscribed.

  • Insurance & Roadside Assistance
    • When do I need to provide insurance?

      You will insure your subscription vehicle prior to taking delivery of the vehicle. LMP requires full coverage (comprehensive and collision) insurance on all subscribed vehicles. Prior to taking delivery you will be required to provide a copy of your policy’s declarations page to LMP for proof of insurance. Please make sure that your policy meets any state specific requirements for the state in which you reside. LMP will not release a vehicle to you without proper proof of insurance.

      Failure to properly insure the subscribed vehicle for the duration of your subscription is a breach of your contract with LMP Subscriptions and may result in the immediate termination of your contract and a demand for immediate return of the car to LMP. 

    • What type of coverage do I need?

      LMP requires full comprehensive and collision insurance on all vehicles before taking delivery. You must have provided an insurance policy that meets your specific state requirements to LMP. 

      When speaking with your insurance provider, let them know you are leasing a vehicle and have them list the Lessor/Lessee as follows:

      Lessor:
      LMP Finance, LLC (Lienholder & Additional Insured)
      601 N State Road 7
      Plantation, FL 33317

      Lessee:
      Your and any additional driver’s information

      If you are adding an additional driver(s) to your subscription they must be named on insureds on your policy as well.

      Policies must be state-specific and meet the minimum requirements as listed in your Subscription Agreement and as required by state law for comprehensive and collision insurance policies:


      • Bodily injury liability coverage meeting the minimum coverage required by law;

      • Property damage liability coverage meeting the minimum coverage required by law;

      • Personal Injury Protection (“PIP”), or "no-fault" coverage, to the minimum level required by law;

      • Collision and Comprehensive coverage for the full value of the subscribed vehicle (often referred to as replacement cost);

      • Maximum deductibles of $500;

      • Any additional coverages as required by law.


      Coverage must remain in force on your subscribed vehicle until you return the vehicle to LMP. All insurance policies must cover anyone who may operate the subscribed vehicle for any reason.

    • Is roadside assistance include with my subscription?

      24/7 roadside assistance comes standard with most vehicles directly from the vehicle manufacturer. Ask your subscription specialist at the time of vehicle pick-up if roadside assistance is included with the vehicle you’ve selected. If roadside is not provided from the vehicle manufacturer there is no roadside assistance included with your subscription.

    • What does roadside assistance cover?

      Standard roadside assistance includes towing, battery jump start, flat tire change or inflation, gas delivery (varies by make) and lock-out service. Roadside assistance is available 24/7.

      If you need to reach Roadside Assistance, please call:
      Audi R8 (866) 478-3456
      All other Audi's (800) 411-9988
      BMW (800) 332-4269
      Chevrolet (800) 243-8872
      Ford (800) 241-3673
      Hyundai (800) 243-7766
      Jeep (800) 521-2779
      Land Rover (800) 637-6837
      Mercedes-Benz (800) 367-6372
      Nissan (800) 801-6161
      Porsche (800) 767-7243
      Toyota (800) 444-4195

    • I was in an accident or have significant damage, what do I do?

      In case of an accident involving our vehicle, which includes property damage or involves any third party, you must obtain an official police report at the time of the accident.

      If you are involved in an accident, find a safe location and call 911 to report the accident. When speaking with other parties and the police, be factual but do not admit fault. Once all emergencies and safety issues have been handled, call LMP Subscriptions at 954-895-0352. An LMP Subscriptions representative will guide you through the accident reporting process. You will need the following information:


      • Date, time, and place of accident or incident;

      • The name, address, date of birth and driver's license number of all people involved (including all drivers, passengers, witnesses and other people involved);

      • The insurance policy number and name and phone number for the insurance company and agent on all vehicles involved (regardless of any assessment of fault);

      • Pictures and/or video of the scene including all cars and property involved in the accident;

      • The license plate numbers of any other vehicles involved, their make and year, and their vehicle identification number;

      • An LMP accident report providing a summary of the circumstances of the accident or incident; and

      • A police report is required, regardless of liability or fault, and should be attached.


    • Will I get another vehicle to drive while my subscription is being repaired?

      Replacement transportation is evaluated on a case by case basis after a review of the cause of the damage. In the event it is determined that we will provide replacement transportation, you will need to pay for the cost of the repairs prior to receiving the replacement vehicle. If a valid insurance claim has been opened and we have received confirmation from your insurance company that they have accepted liability, you will need to pay your insurance deductible in order to receive replacement transportation.

    • Will I be charged an Administration Fee for any damage handled?

      Yes, all damage claims are subject to a reasonable Administration Fee. The Administration Fee applied to each damage claim is determined by the invoice amount (these may be subject to change at times of our review).

  • General (but Important) Information
    • Is smoking allowed in my subscribed vehicle?

      Smoking is not allowed in any LMP vehicle. In the event a vehicle is returned smelling like smoke there may be a cleaning fee charged to your final invoice.

    • I have a pet - are pets allowed in vehicles?

      We do allow pets in the vehicles, but they must be transported in a carrier. It is better for the vehicle and safer for your pet.

    • Can anyone else drive the vehicle?

      Only the listed subscriber as well as any approved additional driver can drive. There is a $25 charge per additional driver per billing period and the additional driver(s) must be listed on your insurance policy for the subscribed vehicle.

    • Where can I find the vehicle registration?

      The vehicle registration for each LMP vehicle is located in the vehicle’s glove compartment. In the event you are unable to find it, please contact us via email at weeklysubscriptions@lmpsubscriptions.com or call us at (954) 895-0352 to get a replacement copy.

    • Am I responsible for taking care of the vehicle I’m driving?

      Yes, we expect our subscribers to take care of our vehicles as if they owned them. Please drive responsibly, keep your vehicle clean, and let us know of any accidents, damages, dings, tears, spills or change to condition of the vehicle. Subscribers are also expected to use the recommended fuel grade listed on the inside of the fuel door for the vehicle they are driving.

    • I currently have a vehicle; do you take trade-ins?

      Absolutely! We will buy almost any vehicle or motorcycle! Click here for an instant cash offer that will be guaranteed for 7 days.

    • Where is LMP Subscriptions Week-to-Week available?

      Currently, LMP Subscriptions is available in the states listed below. To subscribe a vehicle from LMP, you must live in a state where we currently operate.

      Current states with an LMP Subscription location:


      • Florida


      For updates on new locations and other LMP Subscriptions news, you can Stay Connected by subscribing to our newsletter here.

      We'd be happy to notify you when we're available in your area. You can also follow us on social media for all the latest news.

    • Do I need a permanent driver's license, or is a temporary one acceptable?

      You must have a valid, permanent driver's license issued within the United States. We are unable to accept a temporary license or learner's permit. For our international customers, a valid international driver’s license along with a valid passport and visa (if applicable) must be provided. To see if your international license will be accepted, please click here. More and more states are requiring an International Driving Permit (IDP)

  • The Vehicles
    • Do I have to maintain my car?

      Yes, we expect our subscribers to take care of our vehicles as if they owned them. We take care of all of the routine, manufacturer recommended maintenance. You’ll be responsible for driving responsibly, keeping your vehicle clean, and letting us know of any accidents, damages, dings, tears, spills or change to the condition of the vehicle. Subscribers are also expected to use the recommended fuel grade listed on the inside of the fuel door for the vehicle they are driving.

    • How many miles can I drive?

      Every vehicle comes with a weekly mileage allowance. Vehicle’s weekly mileage allowances are clearly on the vehicle’s detail page on our website. You can select both the vehicle and the mileage that fits your needs.

    • Can I purchase more mileage upfront?

      You cannot purchase additional mileage at the beginning of your subscription. We encourage you select a vehicle that meets your weekly driving habits as closely as possible. If at the end of your subscription term you’ve exceeded the total allowable mileage, you’ll pay a pre-set rate for each additional mile. This rate is also posted on our website on the vehicle detail page.

    • I love my subscribed vehicle; can I buy it?

      All of our vehicles have a certain amount of time or mileage that they remain in our fleet. If you are interested in the vehicle you are driving, please contact us when you are nearing the end of your subscription and we can let you know when that vehicle will be for sale. Chances are if we are unable to remove that vehicle from the fleet at that time, there is another one very similar that is ready to find a new owner.

    • Who can drive my subscribed vehicle?

      Only the listed subscriber as well as any approved additional driver can drive. There is a $25 charge per additional driver per billing period and the additional driver(s) must be listed on your insurance policy for the subscribed vehicle.

    • Can I repair my subscribed vehicle?

      No, our vehicles cannot be repaired by subscribers. LMP has their own authorized repair facilities.

  • Vehicle Maintenance
    • How do I get maintenance done on my subscribed vehicle?

      We track when vehicles are typically due for maintenance. However, actual timing of maintenance coming due can vary with your driving habits. If a vehicle is due for maintenance according to manufacturer recommended standards, we will reach out to you to schedule a maintenance appointment. If your vehicle notifies you that maintenance is due and you haven’t heard from us, please email us at mileage@lmpsubscriptions.com. A representative will be in contact with you to schedule a maintenance appointment, typically within 24 hours.

    • Where do I take the vehicle for maintenance?

      LMP has relationships with auto dealers and national brand service centers in all of the areas where our subscription program is offered. When speaking with an LMP representative to schedule your maintenance appointment, together you will determine if it’s best for you to bring the vehicle to us to get the maintenance done or if it’s best for us to make an appointment at an approved service center for you to take the vehicle in.

    • I paid for maintenance on the vehicle I’m driving, will I be reimbursed?

      We will only reimburse for maintenance expenses that were pre-approved in writing by an LMP associate. For pre-approved expenses, please send the receipt and approval to mileage@lmpsubscriptions.com for reimbursement. Reimbursement requests must be received within 14 days of the service being completed in order to receive reimbursement. Reimbursements will not be issued without a copy of a paid receipt.

    • There’s minor damage on the vehicle, what should I do?

      Notify us of any damage immediately. Will schedule an inspection and determine the best course of action from there. Never have repairs done on your own – this not only violates the terms of your agreement, but you will not be reimbursed for any monies spent as well.

  • Tolls